Patent List

The following is a list of patents naming Dr. Lavian as an inventor:

Issued Patents:

  • Various embodiments allow Grid applications to access resources shared in communication network domains. Grid Proxy Architecture for Network Resources (GPAN) bridges Grid services serving user applications and network services controlling network devices through proxy functions. At times, GPAN employs distributed network service peers (NSP) in network domains to discover, negotiate and allocate network resources for Grid applications. An elected master NSP is the unique Grid node that runs GPAN and represents the whole network to share network resources to Grids without Grid involvement of network devices. GPAN provides the Grid Proxy service (GPS) to interface with Grid services and applications, and the Grid Delegation service (GDS) to interface with network services to utilize network resources. In some cases, resource-based XML messaging can be employed for the GPAN proxy communication.

  • Embodiments of the invention provide for providing support for sharing and exchanging in a network. The system includes a memory coupled to a processor. The memory includes a database comprising information corresponding to first users and the second users. Each of the first users and the second users are facilitated for sharing or exchanging activity, service or product, based on one or more conditions corresponding thereto. Further, the memory includes one or more instructions executable by the processor to match each of the first users to at least one of the second users. Furthermore, the instructions may inform each of the first users about the match with the at least one of the second users when all the conditions are met by the at least one second user based on the information corresponding to each of the second users.

  • Embodiments of the present invention present a method and apparatus for photonic line sharing for high-speed routers. Photonic switches receive high-speed optical data streams and produce the data streams to a router operating according to routing logic and produce optical data streams according to destination addresses stored in the data packets. Each photonic switch can be configured as one of a 1:N multiplexer or an M:N cross-connect switch. In one embodiment, optical data is converted to electrical data prior to routing, while an alternate embodiment routes only optical data. Another embodiment transfers large volumes of high-speed data through an optical bypass line in a circuit switched network to bypass the switch fabric thereby routing the data packets directly to the destination. An edge device selects one of the packet switched network or the circuit switched network. The bypass resources are released when the large volume of high-speed data is transferred.

  • Embodiments of the invention provide an enhanced telephone system. The telephone system comprises means for comparing a dialed phone number to a database and displaying a menu comprising menu options based on the comparison. The telephone system also comprises a touch sensitive screen. The touch screen provides activation of the menu options by touch.

  • A method and apparatus has been shown and described which allows Quality of Service to be controlled at a temporal granularity. Time-value curves, generated for each task, ensure that mission resources are utilized in a manner which optimizes mission performance. It should be noted, however, that although the present invention has shown and described the use of time-value curves as applied to mission workflow tasks, the present invention is not limited to this application; rather, it can be readily appreciated by one of skill in the art that time-value curves may be used to optimize the delivery of any resource to any consumer by taking into account the dynamic environment of the consumer and resource.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

  • A Grid Proxy Architecture for Network Resources (GPAN) is proposed to allow Grid applications to access resources shared in communication network domains. GPAN bridges Grid services serving user applications and network services controlling network devices through its proxy functions such as resource data and management proxies. Working with Grid resource index and broker services, GPAN employs distributed network service peers (NSP) in network domains to discover, negotiate and allocate network resources such as bandwidth for Grid applications. An elected master NSP is the unique Grid node that runs GPAN and represents the whole network to share network resources to Grids without Grid involvement of network devices. GPAN provides the Grid Proxy service (GPS) to interface with Grid services and applications, and the Grid Delegation service (GDS) to interface with network services to utilize network resources. Resource-based XML messaging is employed for the GPAN proxy communication.

  • Embodiments of the invention provide a communication system including a processor and a memory coupled to the processor. The memory includes instructions executable by processor to communicate with a database comprising a plurality of visual integrated voice response (IVR) menus associated with a plurality of destinations. Further, the instructions executable by the processor for receiving a dialed phone number of a destination. Furthermore, the instructions executable by the processor for comparing the dialed phone number with phone numbers stored in the database. Additionally, the instructions executable by the processor for transferring to be displayed a form based on the comparison. Herein, the form comprises one or more data request fields corresponding to a visual IVR menu associated with the dialed destination.

  • Embodiments of the present invention enable a telephone calling device to monitor information exchanged between the device and a destination after establishing a telephone call with the destination. The device may also be configured to create and store a profile of the user having stored therein data corresponding to personal information of the user and interaction of the user with various destinations. Further, the device may be configured to detect if the telephone call is on-hold or not by monitoring occurrence of a designated tone, background music, or pre-set amount of no-conversation between the user and the connected destination. Furthermore, based on the profile of the user, the device may display various services tailored specifically for the user when the call is on-hold.

  • Embodiments of the invention provide an enhanced communication device and a method for providing enhanced telephony. The enhanced communication device comprises a processor. The enhanced communication device further comprises a memory. The memory comprises a database. The database comprises one or more destination phone numbers. Further, the database comprises at least one property associated with the one or more destination phone numbers. Further, the memory comprises instructions executable by the processor for identifying a dialed phone number of a destination. The memory also comprises instructions for determining a location code associated with a current location of the communication device. Further, the memory comprises instructions for comparing the dialed phone number to the one or more destination phone numbers. Furthermore, the method comprises instructions for displaying the at least one property associated with the one or more destination phone numbers based on the comparison.

  • Embodiments of the invention provide a system for enhancing user interaction with Interactive Voice Response (IVR) destinations, the system comprising: a processor; and a memory coupled to the processor, the memory comprising: data encoding a database, the database comprising a list of telephone numbers associated with one or more destinations implementing an IVR; instructions executable by the processor for automatically communicating with at least one user; and instructions executable by the processor to pull at least one menu from the database and display the menu to the at least one user, wherein the menu is associated with a telephone number dialed by the at least one user, and wherein the menu comprises at least one icon.

  • Embodiments of the present invention provide a communication device. The communication device comprises a processor. Further, the communication device comprises a memory coupled to the processor. The memory comprises a database comprising at least one visual Interactive Voice Response (IVR) menu associated with at least one IVR system. Further, the memory comprises instructions executable by the processor for sending a first section of a data packet to a second communication device. The first section comprising first information is sent based on a visual IVR menu associated with the second communication device. Further, the memory comprises instructions executable by the processor for receiving an acknowledgement message from the second communication device based on the first section of the data packet. Furthermore, the memory includes instructions executable by the processor for sending a second section of the data packet to the second communication device based on the acknowledgement message. The second section comprises second information.

  • An XML accessible network device is capable of performing functions in response to an XML encoded request transmitted over a network. It includes a network data transfer service, coupled to a network, that is capable of receiving XML encoded requests from a client also connected to the network. A service engine is capable of understanding and parsing the XML encoded requests according to a corresponding DTD. The service engine further instantiates a service using parameters provided in the XML encoded request and launches the service for execution on the network device in accordance with a command design parameter. A set of device APIs interacts with hardware and software on the network device for executing the requested service on the network device. If necessary, a response is further collected from the device and provided to the client in a response message.

  • Embodiments of the invention may provide methods and/or systems for converting a source application to a platform-independent application. Source programming language code of the source application may be translated to target programming language code of the platform-independent application. The source programming language code may comprise Connected Limited Device Configuration (CLDC) code, and the platform-independent programming language may be independent of one or more device platforms. Further, one or more source resources associated with the source application may be converted to one or more target resources.

  • Embodiments of the methods and apparatus for automatic cross language program code translation are provided. One or more characters of a source programming language code are tokenized to generate a list of tokens. Thereafter, the list of tokens is parsed to generate a grammatical data structure comprising one or more data nodes. The grammatical data structure may be an abstract syntax tree. The one or more data nodes of the grammatical data structure are processed to generate a document object model comprising one or more portable data nodes. Subsequently, the one or more portable data nodes in the document object model are analyzed to generate one or more characters of a target programming language code.

  • Embodiments of the invention provide a platform-independent application development framework for programming an application. The framework comprises a content interface configured to provide an Application Programming Interface (API) to program the application comprising a programming code to be executed on one or more platforms. The API provided by the framework is independent of the one or more platforms. The framework further comprises an application environment configured to provide an infrastructure that is independent of the one or more platforms and one or more plug-in interfaces configured to provide an interface between the application environment and the one or more platforms.

  • Embodiments of the invention provide a system for enhancing user interaction with Interactive Voice Response (IVR) destinations, the system comprising: a processor; and a memory coupled to the processor, the memory comprising: data encoding a database, the database comprising a list of telephone numbers associated with one or more destinations implementing an IVR; instructions executable by the processor for automatically communicating with at least one user; and instructions executable by the processor to pull at least one menu from the database and display the menu to the at least one user, wherein the menu is associated with a telephone number dialed by the at least one user, and wherein the menu comprises at least one icon.

  • Embodiments of the invention provide means to the users of the system to provide ratings and corresponding feedback for enhancing the genuineness in the ratings. The system includes a memory coupled to a processor. The memory includes one or more instructions executable by the processor to enable the users of the system to rate each other based on at least one of sharing, exchanging, and selling one of activity, service or product. The system may provide a mechanism to encourage genuineness in ratings provided by the users. Furthermore, the instructions facilitate the rating receivers to provide feedbacks corresponding to the received ratings. The feedback includes accepting or objecting to a particular rating. Moreover, the memory includes instructions executable by the processor to enable the system to determine genuineness of an objection raised by a rating receiver.

  • An apparatus and method for dynamic assignment of classes of traffic to a priority queue. Bandwidth consumption by one or more types of packet traffic received in the packet forwarding device is monitored to determine whether the bandwidth consumption exceeds a threshold. If the bandwidth consumption exceeds the threshold, assignment of at least one type of packet traffic of the one or more types of packet traffic is changed from a queue having a first priority to a queue having a second priority.

  • Embodiments of the invention provide a portable device comprising at least one processor. The portable device also comprises a memory coupled to the processor comprising data. Further, the portable device comprises a detector configured to detect at least one external device. The at least one external device is configured to connect to the portable device. Further, the portable device comprises an interface to connect to the at least one external device. The interface is configured to transmit or receive one or more control signals excluding the data. Furthermore, the portable device comprises a controller configured to enable controlling of the portable device from the at least one external device; and controlling of the at least one external device from the portable device through the interface.

  • Embodiments of the invention provide a communication device comprising a database comprising a plurality of visual Interactive Voice Response (IVR) menus associated with a plurality of destinations. The communication device further comprises means for dialing a phone number of a destination, means for comparing the dialed phone number with phone numbers stored in the database, and means for displaying a form based on the comparison, wherein the form comprises one or more data request fields corresponding to a visual IVR menu associated with the dialed destination.

  • Embodiments of the present invention provide a communication device. The communication device comprises a processor. Further, the communication device comprises a memory coupled to the processor. The memory comprises a database comprising at least one visual Interactive Voice Response (IVR) menu associated with at least one IVR system. Further, the memory comprises instructions executable by the processor for sending a first section of a data packet to a second communication device. The first section comprising first information is sent based on a visual IVR menu associated with the second communication device. Further, the memory comprises instructions executable by the processor for receiving an acknowledgement message from the second communication device based on the first section of the data packet. Furthermore, the memory includes instructions executable by the processor for sending a second section of the data packet to the second communication device based on the acknowledgement message. The second section comprises second information.

  • Embodiments of the invention provide a communication device. The communication device comprises a database comprising at least one visual Interactive Voice Response (IVR) menu associated with each of a plurality of destinations. The communication device also comprises means for dialing a phone number of a destination of the plurality of destinations based on a predefined calling information, wherein the predefined calling information is selected from a visual IVR menu associated with the destination; means for receiving information from the dialed destination based on the predefined calling information; and means for displaying the received information.

  • A Grid Proxy Architecture for Network Resources (GPAN) is proposed to allow Grid applications to access resources shared in communication network domains. GPAN bridges Grid services serving user applications and network services controlling network devices through its proxy functions such as resource data and management proxies. Working with Grid resource index and broker services, GPAN employs distributed network service peers (NSP) in network domains to discover, negotiate and allocate network resources such as bandwidth for Grid applications. An elected master NSP is the unique Grid node that runs GPAN and represents the whole network to share network resources to Grids without Grid involvement of network devices. GPAN provides the Grid Proxy service (GPS) to interface with Grid services and applications, and the Grid Delegation service (GDS) to interface with network services to utilize network resources. Resource-based XML messaging is employed for the GPAN proxy communication.

  • A network element (NE) includes an intelligent interface (II) with its own operating environment rendering it active during the NE boot process, and with separate intelligence allowing it to take actions on the NE prior to, during, and after the boot process. The combination of independent operation and increased intelligence provides enhanced management opportunities to enable the NE to be controlled throughout the boot process and after completion of the boot process. For example, files may be uploaded to the NE before or during the boot process to restart the NE from a new software image. The II allows this downloading process to occur in parallel on multiple NEs from a centralized storage resource. Diagnostic checks may be run on the NE, and files, and MIB information, and other data may be transmitted from the II to enable a network manager to more effectively manage the NE.

  • A method and apparatus has been shown and described which allows Quality of Service to be controlled at a temporal granularity. Time-value curves, generated for each task, ensure that mission resources are utilized in a manner which optimizes mission performance. It should be noted, however, that although the present invention has shown and described the use of time-value curves as applied to mission workflow tasks, the present invention is not limited to this application; rather, it can be readily appreciated by one of skill in the art that time-value curves may be used to optimize the delivery of any resource to any consumer by taking into account the dynamic environment of the consumer and resource.

  • A Grid Proxy Architecture for Network Resources (GPAN) is proposed to allow Grid applications to access resources shared in communication network domains. GPAN bridges Grid services serving user applications and network services controlling network devices through its proxy functions such as resource data and management proxies. Working with Grid resource index and broker services, GPAN employs distributed network service peers (NSP) in network domains to discover, negotiate and allocate network resources such as bandwidth for Grid applications. An elected master NSP is the unique Grid node that runs GPAN and represents the whole network to share network resources to Grids without Grid involvement of network devices. GPAN provides the Grid Proxy service (GPS) to interface with Grid services and applications, and the Grid Delegation service (GDS) to interface with network services to utilize network resources. Resource-based XML messaging is employed for the GPAN proxy communication.

  • Network resources allocated for particular application traffic are aware of the characteristics of L4+ content to be transmitted. One embodiment of the invention realizes network resource allocation in terms of three intelligent modules, gateway, provisioning and classification. A gateway module exerts network control functions in response to application requests for network resources. The network control functions include traffic path setup, bandwidth allocation and so on. Characteristics of the content are also specified in the received application network resource requests. Under request of the gateway module, a provisioning module allocates network resources such as bandwidth in optical networks and edge devices as well. An optical network resource allocation leads to a provisioning optical route. Under request of the gateway module, a classification module differentiates applications traffic according to content specifications, and thus creates and applies content-aware rule data for edge devices to forward content-specified traffic towards respective provisioning optical routes.

  • The present invention facilitates routing traffic over a network and distributing application level support among multiple routing devices during routing. Routing nodes are configured to process the content of the traffic to provide the requisite application level support. The traffic is routed, in part, based on the resources available for providing the processing. The processing of the traffic may be distributed throughout the network based on processing capacity of the routing nodes at any given time and given the amount of network congestion.

  • A network element (NE) includes an intelligent interface (II) with its own operating environment rendering it active during the NE boot process, and with separate intelligence allowing it to take actions on the NE prior to, during, and after the boot process. The combination of independent operation and increased intelligence provides enhanced management opportunities to enable the NE to be controlled throughout the boot process and after completion of the boot process. For example, files may be uploaded to the NE before or during the boot process to restart the NE from a new software image. The II allows this downloading process to occur in parallel on multiple NEs from a centralized storage resource. Diagnostic checks may be run on the NE, and files, and MIB information, and other data may be transmitted from the II to enable a network manager to more effectively manage the NE.

  • An apparatus and method for dynamic assignment of classes of traffic to a priority queue. Bandwidth consumption by one or more types of packet traffic received in the packet forwarding device is monitored to determine whether the bandwidth consumption exceeds a threshold. If the bandwidth consumption exceeds the threshold, assignment of at least one type of packet traffic of the one or more types of packet traffic is changed from a queue having a first priority to a queue having a second priority.

  • Network resources allocated for particular application traffic are aware of the characteristics of L4+ content to be transmitted. One embodiment of the invention realizes network resource allocation in terms of three intelligent modules, gateway, provisioning and classification. A gateway module exerts network control functions in response to application requests for network resources. The network control functions include traffic path setup, bandwidth allocation and so on. Characteristics of the content are also specified in the received application network resource requests. Under request of the gateway module, a provisioning module allocates network resources such as bandwidth in optical networks and edge devices as well. An optical network resource allocation leads to a provisioning optical route. Under request of the gateway module, a classification module differentiates applications traffic according to content specifications, and thus creates and applies content-aware rule data for edge devices to forward content-specified traffic towards respective provisioning optical routes.

  • A computer-implemented method and system of distributing management of network resources on a network to network devices is provided. During execution, the system receives a request on a network device to execute a task that performs a set of operations related to managing the network, receives an application over the network wherein the application includes operations for performing the task, processes operations on the network device that requests network parameters from a remote network device, transmits the request for the network parameter over the network to the remote network, and receives the requested network parameter over the network from the remote network device.

  • External resources may be interfaced with a network element using an intelligent interface including an independent processing environment to enable the operational capabilities of the network element to be enhanced. The intelligent interface may serve as an interface to external resources such as network software repositories, storage servers, logging facilities and security services. By providing an intelligent interface, it is possible to interface external resources and enhanced services to the network element while allowing processing requirements to be offloaded to an external device or to the intelligent interface itself, so that the resources of the network element may be more fully utilized to perform network operations such as switching and routing functions. The intelligent interface also enables new resources to be made available to the network element when they are needed. An external communication port of the intelligent interface may be configured to operate using one of the USB standards.

  • An XML accessible network device is capable of performing functions in response to an XML encoded request transmitted over a network. It includes a network data transfer service, coupled to a network, that is capable of receiving XML encoded requests from a client also connected to the network. An XML engine is capable of understanding and parsing the XML encoded requests according to a corresponding DTD. The XML engine further instantiates a service using parameters provided in the XML encoded request and launches the service for execution on the network device. A set of device APIs interacts with hardware and software on the network device for executing the requested service on the network device. If necessary, a response is further collected from the device and provided to the client in a response message.

  • A system and method is provided for using an object-oriented interface for network management. An example system and method receives a management information base (MIB) including information related to one or more aspects of a network device, extracts a subset of information from the MIB describing at least one aspect of the network device, and generates a set of object-oriented classes and object-oriented methods corresponding to the subset of information in the MIB. In addition, this system and method interfaces with network management information on a network device, by providing a management information base (MIB) including information related to one or more aspects of a network device, and using a set of object-oriented classes and object-oriented methods that corresponds to the MIB and information related to one or more aspects of the network device.

  • A data communication network for DiffServ communications includes a customized Java socket factory added to clients connected to a data communication network having a DiffServ-enabled edge router. When an application running on a client system wishes to make a remote procedure call to a remote server system on another network, it makes a call to an RMI stub which invokes an RMI transport layer having the custom socket factory to generate a socket used in the RMI call. The custom socket factory detects when a high priority RMI call is being made and can determine the identity of the calling procedure as well. The socket factory makes a side channel communication to the edge router to provide this information to the edge router, which then makes use of this data when performing DiffServ classification for packets transmitted during the course of the call.

  • The present invention relates to an apparatus and method for dynamically loading and managing software services on a network device. A service environment ported to the network device includes a service environment kernel and a virtual machine. The service environment kernel continually operates on the network device and manages the downloading of services from a remote location onto the network device. In accordance with a request from a remote client such as a network manager, the service environment kernel causes instructions corresponding to the downloaded service to be provided to the virtual machine for execution on the network device. Associated with the service are service relationships. The service environment kernel manages these relationships by maintaining a registry of services and their dependencies on other services. The service environment kernel also controls the execution of services in accordance with the service relationships.

  • A data communication network for DiffServ communications has a software library added to clients connected to a data communication network having a DiffServ-enabled edge router. When an application running on a client system wishes to make a remote procedure call to a remote server system on another network, it makes its usual call for RPC invocation using the software library. This RPC call is intercepted by a protocol layer interposed between the application layer and the underlying RPC transport code. The protocol layer detects when an RPC call is being made and can determine the identity of the calling procedure as well. The library makes a side channel communication to the edge router to provide this information to the edge router or alternative service decider, which then makes use of this data when performing DiffServ classification for packets transmitted during the course of the call.

  • A method of managing a network device, includes providing a command-line interface application programming interface (CLI-API) compatible with a command-line interface (CLI) of the network device, receiving instructions from an application that calls one or more routines in the CLI application programming interface, and generating at least one command in response to receiving instructions from the application wherein the at least one command is compatible with the CLI of the network device. An apparatus includes a remote serial command-line interface (RS-CLI) device having a storage device capable of storing instructions, a network port capable of being connected to the network and capable of processing a network protocol stack in addition to receiving the instructions, a serial port capable of processing a serial protocol and capable of being connected to the non-application enabled network device, and a processor capable of processing instructions stored in the storage area of the RS-CLI device.

  • A method and system provides access to information about a resource associated with a network device. The method and system selects a layer for communicating with the requested resource associated with the network device in a network protocol stack having multiple layers, establishes an inner layer socket for communicating at the selected layer using an inner layer application programming interface (IL API) and a socket identifier associated with the requested resource, wherein the inner layer socket communicates using the selected layer and bypasses other layers in the network protocol stack, transmits the request for information about the resource through the inner layer socket and the socket identifier, receives the information about the resource in response to the transmission made through the inner layer socket, and passes the information about the resource through the inner layer socket to the application making the request.

  • The present invention provides a routing architecture including a control plane, a compute plane, and a forward plane. The forward plane provides traditional forwarding of packets to the next-hop address, along with any necessary header manipulation, while the control plane configures the forward plane and the compute plane for desired operation. The compute plane is configured for high-speed processing of packets to provide application level support, including manipulating application data in the payload of the packets during routing. The forward plane preferably implements forwarding rules using filters sufficient to forward a received packet to the next-hop address, to the compute plane for application processing, or to the control plane to facilitate control or configuration.

  • The invention provides a system and method for providing security against unauthorized access to a java enabled network device. The system includes multiple conventional class loaders, code verifiers, security managers, access managers, SAMs, a certificate authority and a policy server. The SAM verifies the authenticity of the entity and either allows a download/access to a device or rejects the download/access to a network device. The certificate authority is a repository for public key certificates and may be a part of the secure network or part of the unsecured network. The policy server is a repository for the rights (privileges) an entity is entitled to on the secure network. The code verifiers verify that the Byte Code is valid java code. The security manager is the conventional security manager. The class loader loads the code to the device and the access manager assigns access levels to each Java thread that is created.

  • A method and apparatus for automatically configuring a network switch having external network data ports, a processor, and memory. Network data is monitored on the external network data port. Information about the network data traffic is compared to one or more threshold conditions. The network switch is automatically configured if the network data meets one of the threshold conditions. The monitor and configuration functions can be performed by software running on the processor which has been downloaded from an external network maintenance station through a maintenance data port. Information about the network data traffic can be uploaded to the external network maintenance station through a maintenance data port.

  • A method of performing network communications includes receiving a datagram for transmitting information over a network, selecting a layer in a network protocol stack to establish communication over the network using an inner layer application programming interface (IL API), establishing an inner layer socket at the selected network layer using the IL API without accessing other layers in the layered network protocol stack, and transmitting the datagram packet over the selected layer using the inner layer socket.

  • A method and system is provided for performing a network management task on a network device. The network device loads a network management application capable of performing the network management task onto the network device in response to a request. Loading may include accessing an application server having the network management application capable of a performing the network management task and downloading the network management application over a network from the application server to the network device. The network device then executes the network management application corresponding to the requested network management task. Methods and systems provide a result from executing the network management application to a network management system used to manage the network.

  • A method processes an object-oriented application on a target network device, by identifying a proxy network device capable of processing the object-oriented application, transmitting the object-oriented application to the proxy network device, generating one or more non-object-oriented instructions using the proxy network device corresponding to the object-oriented application, and transmitting the non-object-oriented instructions generated using the proxy network device to the target network device for processing. A system for processing an object-oriented application is also provided and includes a target network device capable of processing non-object-oriented instructions and sending information across a network, a proxy network device capable of processing the object-oriented instructions of the object-oriented application and converting the object-oriented instructions into non-object oriented instructions that the target network device can process, and a network that transmits the non-object oriented instructions from the proxy network device to the target network device to generate information that corresponds to results generated by the object-oriented application.

  • A software system provides security against unauthorized operations initiated by software code supplied by an untrusted source. The allowed operations that are associated with the software code are determined. A thinned interface is generated which permits the software code to successfully call only the allowed operations. The software code is independent of a security environment of the system. The thinned interface operates in at least one version of the security environment. The software code and the thinned interface are activated within the system.

  • A method and apparatus for automatically configuring a network switch having external network data ports, a processor, and memory. Network data is monitored on the external network data port. Information about the network data traffic is compared to one or more threshold conditions. The network switch is automatically configured if the network data meets one of the threshold conditions. The monitor and configuration functions can be performed by software running on the processor which has been downloaded from an external network maintenance station through a maintenance data port. Information about the network data traffic can be uploaded to the external network maintenance station through a maintenance data port.

  • A method and apparatus for automatically configuring a network switch having external network data ports, a processor, memory, data bus, and coprocessor. Network data is monitored on the external network data port. Information about the network data traffic is compared to one or more threshold conditions. The network switch is automatically configured by the coprocessor if the network data meets one of the threshold conditions. The monitor and configuration functions can be performed by software running on the coprocessor which has been downloaded from an external network maintenance station through a maintenance data port. Information about the network data traffic can be uploaded to the external network maintenance station through a maintenance data port.

  • A technique for authenticating network users is disclosed. In one particular exemplary embodiment, the technique may be realized as a method for authenticating network users. The method may comprise receiving, from a client device, a request for connection to a network. The method may also comprise evaluating a security context associated with the requested connection. The method may further comprise assigning the client device one or more access privileges based at least in part on the evaluation of the security context.

  • An apparatus and method for dynamic assignment of classes of traffic to a priority queue. Bandwidth consumption by one or more types of packet traffic received in the packet forwarding device is monitored to determine whether the bandwidth consumption exceeds a threshold. If the bandwidth consumption exceeds the threshold, assignment of at least one type of packet traffic of the one or more types of packet traffic is changed from a queue having a first priority to a queue having a second priority.

  • A method and apparatus for resource scheduling on a switched underlay network (18) enables coordination, scheduling, and scheduling optimization to take place taking into account the availability of the data and the network resources comprising the switched underlay network (18). Requested transfers may be fulfilled by assessing the requested transfer parameters, the availability of the network resources required to fulfill the request, the availability of the data to be transferred, the availability of sufficient storage resources to receive the data, and other potentially conflicting requested transfers. In one embodiment, the requests are under-constrained to enable transfer scheduling optimization to occur. The under-constrained nature of the requests enable transfer scheduling optimization to occur. The under-constrained nature of the requests enables requests to be scheduled taking into account factors such as transfer priority, transfer duration, the amount of time it has been since the transfer request was submitted, and many other factors.

  • An apparatus and method for dynamic assignment of classes of traffic to a priority queue. Bandwidth consumption by one or more types of packet traffic received in the packet forwarding device is monitored to determine whether the bandwidth consumption exceeds a threshold. If the bandwidth consumption exceeds the threshold, assignment of at least one type of packet traffic of the one or more types of packet traffic is changed from a queue having a first priority to a queue having a second priority.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database. Further, a corresponding method for generating an Interactive Voice Response (IVR) database is also provided.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database. Further, a corresponding method for generating an Interactive Voice Response (IVR) database is also provided.

  • Embodiments of the invention provide a system for providing advertisements to a caller. The system comprises a database having advertisements associated with a list of telephone numbers. The telephone numbers are associated with destinations implementing Interactive Voice Response (IVR). Further, the system comprises a device configured to display a visual menu for the IVR and the associated advertisements.

  • Embodiments of the invention provide an enhanced telephone system. The telephone system comprises a database that comprises phone numbers and menus corresponding to the phone numbers. Further, the menus comprise options for selection. The telephone system comprises means for comparing a dialed number to the phone numbers in the database, displaying a menu based on a result of the comparison, enabling selection of the options from the displayed menu, and establishing a connection with a destination of the dialed number based on the selection of the options.

  • Embodiments of the invention provide a communication device. The communication device comprises a database comprising one or more visual IVR menus associated with a plurality of calling devices. Further, the communication device comprises means for receiving a call from a phone number of a calling device, and means for displaying a visual IVR menu associated with the phone number of the calling device.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

  • Embodiments of the invention provide a system for enhancing user interaction with Interactive Voice Response (IVR) destinations, the system comprising: a processor; and a memory coupled to the processor, the memory comprising: data encoding a database, the database comprising a list of telephone numbers associated with one or more destinations implementing an IVR; instructions executable by the processor for automatically communicating with at least one user; and instructions executable by the processor to pull at least one menu from the database and display the menu to the at least one user, wherein the menu is associated with a telephone number dialed by the at least one user, and wherein the menu comprises at least one icon.

  • Embodiments of the invention provide a system for enhancing user interaction with Interactive Voice Response (IVR) destinations, the system comprising: a processor; and a memory coupled to the processor, the memory comprising: data encoding a database, the database comprising a list of telephone numbers associated with one or more destinations implementing an IVR; instructions executable by the processor for automatically communicating with at least one user; and instructions executable by the processor to pull at least one menu from the database and display the menu to the at least one user, wherein the menu is associated with a telephone number dialed by the at least one user, and wherein the menu comprises at least one icon.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database. The system comprises a processor; and a memory coupled to the processor. The memory comprises a list of telephone numbers associated with one or more destinations implementing IVR, wherein the destinations are grouped based on at least one category; instructions executable by the processor for automatically communicating with at least one user; and instructions executable by the processor for at least one personal record from the at least one user and for storing the at least one personal record in the IVR database.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database. The system comprises a memory having a list of telephone numbers associated with destinations implementing IVR. The destinations are grouped based on multiple categories of IVR. Moreover, the memory comprises instructions for automatically communicating with multiple IVR and instructions for downloading customization record from said multiple IVR. The system further comprises a processor that executes instructions stored in the memory.


Published Patent Applications:

  • Various embodiments allow Grid applications to access resources shared in communication network domains. Grid Proxy Architecture for Network Resources (GPAN) bridges Grid services serving user applications and network services controlling network devices through proxy functions. At times, GPAN employs distributed network service peers (NSP) in network domains to discover, negotiate and allocate network resources for Grid applications. An elected master NSP is the unique Grid node that runs GPAN and represents the whole network to share network resources to Grids without Grid involvement of network devices. GPAN provides the Grid Proxy service (GPS) to interface with Grid services and applications, and the Grid Delegation service (GDS) to interface with network services to utilize network resources. In some cases, resource-based XML messaging can be employed for the GPAN proxy communication.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

  • An XML accessible network device is capable of performing functions in response to an XML encoded request transmitted over a network. It includes a network data transfer service, coupled to a network, that is capable of receiving XML encoded requests from a client also connected to the network. A service engine is capable of understanding and parsing the XML encoded requests according to a corresponding DTD. The service engine further instantiates a service using parameters provided in the XML encoded request and launches the service for execution on the network device in accordance with a command design parameter. A set of device APIs interacts with hardware and software on the network device for executing the requested service on the network device. If necessary, a response is further collected from the device and provided to the client in a response message.

  • Responsive to detecting a predetermined time of day, packet forwarding treatment is changed in accordance with at least one class of packet flow from a first packet forwarding treatment to a second packet forwarding treatment.

  • Responsive to detecting that bandwidth consumption of a packet flow has exceeded a threshold, packet forwarding treatment is changed in accordance with at least one class of packet flow from a first packet forwarding treatment to a second packet forwarding treatment.

  • A Grid Proxy Architecture for Network Resources (GPAN) is proposed to allow Grid applications to access resources shared in communication network domains. GPAN bridges Grid services serving user applications and network services controlling network devices through its proxy functions such as resource data and management proxies. Working with Grid resource index and broker services, GPAN employs distributed network service peers (NSP) in network domains to discover, negotiate and allocate network resources such as bandwidth for Grid applications. An elected master NSP is the unique Grid node that runs GPAN and represents the whole network to share network resources to Grids without Grid involvement of network devices. GPAN provides the Grid Proxy service (GPS) to interface with Grid services and applications, and the Grid Delegation service (GDS) to interface with network services to utilize network resources. Resource-based XML messaging is employed for the GPAN proxy communication.

  • Embodiments of the invention provide a system for enhancing user interaction with objects connected to a network. The system includes a processor, a display screen, a memory coupled to the processor. The memory comprises a database including a list of two or more objects and instructions executable by the processor to display a menu. The menu is associated with at least two independent objects. And the two independent objects are produced by two independent vendors.

  • A method and apparatus has been shown and described which allows Quality of Service to be controlled at a temporal granularity. Time-value curves, generated for each task, ensure that mission resources are utilized in a manner which optimizes mission performance. It should be noted, however, that although the present invention has shown and described the use of time-value curves as applied to mission workflow tasks, the present invention is not limited to this application; rather, it can be readily appreciated by one of skill in the art that time-value curves may be used to optimize the delivery of any resource to any consumer by taking into account the dynamic environment of the consumer and resource.

  • Embodiments of the invention provide a portable device comprising at least one processor. The portable device also comprises a memory coupled to the processor comprising data. Further, the portable device comprises a detector configured to detect at least one external device. The at least one external device is configured to connect to the portable device. Further, the portable device comprises an interface to connect to the at least one external device. The interface is configured to transmit or receive one or more control signals excluding the data. Furthermore, the portable device comprises a controller configured to enable controlling of the portable device from the at least one external device; and controlling of the at least one external device from the portable device through the interface.

  • Embodiments of the invention provide methods and systems for optimizing network connections by a computing device. One or more network connections between a source and a destination may be monitored for one or more values of one or more connection parameters. Thereafter, one or more values of the connection parameters of the monitored network connections may be analyzed to select one or more combinations of the values. Further, the selected combinations of the values of the connection parameters may be stored. Subsequently, one or more monitored network connections may be established based on the stored values of the combinations.

  • A network element (NE) includes an intelligent interface (II) with its own operating environment rendering it active during the NE boot process, and with separate intelligence allowing it to take actions on the NE prior to, during, and after the boot process. The combination of independent operation and increased intelligence provides enhanced management opportunities to enable the NE to be controlled throughout the boot process and after completion of the boot process. For example, files may be uploaded to the NE before or during the boot process to restart the NE from a new software image. The II allows this downloading process to occur in parallel on multiple NEs from a centralized storage resource. Diagnostic checks may be run on the NE, and files, and MIB information, and other data may be transmitted from the II to enable a network manager to more effectively manage the NE.

  • Embodiments of the invention may provide methods and/or systems for converting a source application to a platform-independent application. Source programming language code of the source application may be translated to target programming language code of the platform-independent application. The source programming language code may comprise Connected Limited Device Configuration (CLDC) code, and the platform-independent programming language may be independent of one or more device platforms. Further, one or more source resources associated with the source application may be converted to one or more target resources.

  • Embodiments of techniques that may be used to improve communication efficiency in a network are provided. One or more versions of one or more communication protocols in the network may be monitored. A document object model of data may be processed at a device to generate raw data. Subsequently, the raw data may be transmitted by the device on the network based on the versions of the communication protocols.

  • A connection may be established between a first device and a second device in a network. Thereafter, the first device may be monitored for one or more performance parameters. Subsequently, full state information of an application may be processed at the first device based on the performance parameters, and the processed full state information may be transmitted by the first device to the second device. Thereafter, one or more state changes of the application may be processed at the first device based on the one or more performance parameters while the connection is active. Subsequently, one or more processed state changes of the application may be transmitted sequentially by the first device to the second device.

  • Embodiments of the methods and apparatus for automatic cross language program code translation are provided. One or more characters of a source programming language code are tokenized to generate a list of tokens. Thereafter, the list of tokens is parsed to generate a grammatical data structure comprising one or more data nodes. The grammatical data structure may be an abstract syntax tree. The one or more data nodes of the grammatical data structure are processed to generate a document object model comprising one or more portable data nodes. Subsequently, the one or more portable data nodes in the document object model are analyzed to generate one or more characters of a target programming language code.

  • Embodiments of the invention provide a platform-independent application development framework for programming an application. The framework comprises a content interface configured to provide an Application Programming Interface (API) to program the application comprising a programming code to be executed on one or more platforms. The API provided by the framework is independent of the one or more platforms. The framework further comprises an application environment configured to provide an infrastructure that is independent of the one or more platforms and one or more plug-in interfaces configured to provide an interface between the application environment and the one or more platforms.

  • Network resources allocated for particular application traffic are aware of the characteristics of L4+ content to be transmitted. One embodiment of the invention realizes network resource allocation in terms of three intelligent modules, gateway, provisioning and classification. A gateway module exerts network control functions in response to application requests for network resources. The network control functions include traffic path setup, bandwidth allocation and so on. Characteristics of the content are also specified in the received application network resource requests. Under request of the gateway module, a provisioning module allocates network resources such as bandwidth in optical networks and edge devices as well. An optical network resource allocation leads to a provisioning optical route. Under request of the gateway module, a classification module differentiates applications traffic according to content specifications, and thus creates and applies content-aware rule data for edge devices to forward content-specified traffic towards respective provisioning optical routes.

  • A method and apparatus has been shown and described which allows Quality of Service to be controlled at a temporal granularity. Time-value curves, generated for each task, ensure that mission resources are utilized in a manner which optimizes mission performance. It should be noted, however, that although the present invention has shown and described the use of time-value curves as applied to mission workflow tasks, the present invention is not limited to this application; rather, it can be readily appreciated by one of skill in the art that time-value curves may be used to optimize the delivery of any resource to any consumer by taking into account the dynamic environment of the consumer and resource

  • A technique for authenticating network users is disclosed. In one particular exemplary embodiment, the technique may be realized as a method for authenticating network users. The method may comprise receiving, from a client device, a request for connection to a network. The method may also comprise evaluating a security context associated with the requested connection. The method may further comprise assigning the client device one or more access privileges based at least in part on the evaluation of the security context.

  • A technique for authenticating network users is disclosed. In one particular exemplary embodiment, the technique may be realized as a method for authenticating network users. The method may comprise receiving, from a client device, a request for connection to a network. The method may also comprise evaluating a security context associated with the requested connection. The method may further comprise assigning the client device one or more access privileges based at least in part on the evaluation of the security context.

  • Network elements (12, 14) that are configured to perform deep packet inspection may be dynamically updated with patterns associated with malicious code, so that malicious code may be detected and blocked at the network level. As new threats are identified by a security service (30), new patterns may be created for those threats, and the new patterns may then be passed out onto the network in real time. The real time availability of patterns enables filter rules derived from the patterns to be applied by the network elements (12, 14) so that malicious code may be filtered on the network before it reaches the end users (20). The filter rules may be derived by security software (28) resident in the network elements or may be generated by a filter generation service configured to generate network element specific filter rules for those network elements (12, 14) that are to be implemented as detection points on the network.

  • Network elements that are configured to perform deep packet inspection may be dynamically updated with patterns associated with malicious code, so that malicious code may be detected and blocked at the network level. As new threats are identified by a security service, new patterns may be created for those threats, and the new patterns may then be passed out onto the network in real time. The real time availability of patterns enables filter rules derived from the patterns to be applied by the network elements so that malicious code may be filtered on the network before it reaches the end users. The filter rules may be derived by security software resident in the network elements or may be generated by a filter generation service configured to generate network element specific filter rules for those network elements that are to be implemented as detection points on the network.

  • Extensible resource messaging in a communication network is provided through creation of a flexible, extensible, and secure messaging environment. A client-server architecture may be implemented in which user applications employ messaging clients to send resource requests for network information, allocation and other operations and receive resource responses, and in which network elements, through resource agents, may use messaging servers to accept resource requests and return resource responses. Resource agents in different network domains may interact through the messaging environment and work together to fulfill resource requests. An XML-based messaging mechanism may be built with a defined message format that can provide flexible message contexts. Network resource semantics may be specified using XML schemas so that network resources are expressed as resource-specific XML elements and network updates can be implemented by updating the XML resource schemas. Secure enhancements may be realized by secure transport, message verification and other means.

  • A network element with network element storage and independent intelligence may be configured to provide temporary mass storage to facilitate the transfer of large files across an optical network. The network element may also be provided with intelligence to enable the network element to maintain a higher level understanding of the data flows. Using network element storage enables network elements involved in data transmission across the network to temporarily store data being transferred on the network. This allows parcels of data to be transmitted part way through the network when a complete path through the network is not available. It also allows data to be aggregated at strategic locations on the network, such as at the location of a transmission bandwidth mismatch, to enable the data to be transmitted over the high capacity optical resource at a higher rate, thus more efficiently utilizing the bandwidth on the higher bandwidth resource.

  • A resource negotiation service is provided to enable business logic decisions to be made when obtaining switched underlay network resources, to interface business logic with network conditions and schedules. The resource negotiation service may be implemented as a web service or other network service to enable business logic to be used in the selection of available network resources. This may allow policy to be used on both the subscriber side and the network provider side to optimize network resource allocations for a proposed transfer. The policy may include subscriber policy, network policy, and other factors such as current and expected network conditions. The resource negotiation service may include an interface to enable existing subscribers and new customers to obtain switched underlay resources.

  • A method and apparatus for resource scheduling on a switched underlay network enables coordination, scheduling, and scheduling optimization to take place taking into account the availability of the data and the network resources comprising the switched underlay network. Requested transfers may be fulfilled by assessing the requested transfer parameters, the availability of the network resources required to fulfill the request, the availability of the data to be transferred, the availability of sufficient storage resources to receive the data, and other potentially conflicting requested transfers. In one embodiment, the requests are under-constrained to enable transfer scheduling optimization to occur. The under-constrained nature of the requests enables requests to be scheduled taking into account factors such as transfer priority, transfer duration, the amount of time it has been since the transfer request was submitted, and many other factors.

  • Data may be preconditioned to be transferred on a switched underlay network to alleviate the data access and transfer rate mismatch, so that large files may be effectively transferred on the network at optical networking speeds. A data meta-manager service may be provided on the network to interface a data source and/or data target to prepare a data file for transmission, such as by dividing a large file into multiple pieces and causing those pieces to be stored on multiple storage subsystems. The file may then be read from the multiple storage subsystems simultaneously and multiplexed onto scheduled resources on the network. This enables the high bandwidth transfer resource to be filled by a data transfer without requiring the storage subsystem to be augmented to output the data at the network transfer rate. The file may be de-multiplexed at the data target to one or more storage subsystems.

  • Replication of live streaming media services (SMS) in a communication network may be enabled by introducing the streaming media-savvy replication service on a network element, through a number of functions such as client/service registration and classification, packet interception and forwarding, media replication, status monitoring and configuration management. In an embodiment, client requests and server replies of an SMS are intercepted and evaluated by the network element. If the SMS is not streaming through the network element, the replication service registers the SMS and establishes a unique SMS session for the requesting clients. If the SMS is already streaming through the network element, the replication service replicates the streaming media and forwards it to the requesting clients. This reduces bandwidth usage on the links connecting the streaming media server with the network element and reduces the number of client connections to the streaming media provider's servers.

  • A visualization display network is created such that images to be displayed at the visualization presentation center(s) are formatted for direct display on the viewing terminals without requiring significant additional processing at the visualization presentation center. For example, the display terminals at the visualization presentation center may be configured to display signals received in a standard color format such as RGB, and the signals output from the visualization processing center and transported on a switched underlay optical network may be formed in the same color format. A visualization transfer service is provided to reserve resources on the switched underlay optical network and to coordinate visualization events between the visualization processing center, network, and visualization presentation center. Network resources may be scheduled in real time on demand or may be scheduled to be provided at a predetermined optionally under-constrained time.

  • An apparatus and method for dynamic assignment of classes of traffic to a priority queue. Bandwidth consumption by one or more types of packet traffic received in the packet forwarding device is monitored to determine whether the bandwidth consumption exceeds a threshold. If the bandwidth consumption exceeds the threshold, assignment of at least one type of packet traffic of the one or more types of packet traffic is changed from a queue having a first priority to a queue having a second priority.

  • An apparatus and method for dynamic assignment of classes of traffic to a priority queue. Bandwidth consumption by one or more types of packet traffic received in the packet forwarding device is monitored to determine whether the bandwidth consumption exceeds a threshold. If the bandwidth consumption exceeds the threshold, assignment of at least one type of packet traffic of the one or more types of packet traffic is changed from a queue having a first priority to a queue having a second priority.

  • A computer-implemented method and system of distributing management of network resources on a network to network devices is provided. During execution, the system receives a request on a network device to execute a task that performs a set of operations related to managing the network, receives an application over the network wherein the application includes operations for performing the task, processes operations on the network device that requests network parameters from a remote network device, transmits the request for the network parameter over the network to the remote network, and receives the requested network parameter over the network from the remote network device.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

  • Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinations implementing IVR menus, wherein the one or more destinations are grouped based on a plurality of categories of the IVR menus. Further the memory includes instructions executable by said processor for automatically communicating with the one of more destinations, and receiving at least one customization record from said at least one destination to store in the IVR database.

  • Embodiments of the invention provide a system for enhancing user interaction with Interactive Voice Response (IVR) destinations, the system comprising: a processor; and a memory coupled to the processor, the memory comprising: data encoding a database, the database comprising a list of telephone numbers associated with one or more destinations implementing an IVR; instructions executable by the processor for automatically communicating with at least one user; and instructions executable by the processor to pull at least one menu from the database and display the menu to the at least one user, wherein the menu is associated with a telephone number dialed by the at least one user, and wherein the menu comprises at least one icon.